Privacy Policy

This Privacy Policy explains how Baasaas LLC ("Baasaas", "we", "us") collects, uses, and protects personal data when you visit baasaas.com (the "Site") or contact us. We are committed to handling your data lawfully, transparently, and only for the purposes described here.

1. Who we are

Baasaas LLC is the data controller for personal data processed through this Site.

2. What we collect

• Information you provide. When you use our contact form we collect the details you choose to share — the areas you're interested in, how soon you need help, an email address and/or phone number, your name (optional), and any note you add.
• Usage & analytics data. With your consent, we collect standard analytics data (pages viewed, approximate location, device and browser type, referring source) via Google Analytics. No analytics cookies are set unless you accept them.
• Technical logs. Our infrastructure records basic request metadata (such as IP address and timestamp) for security and reliability.

3. How we use your data

• To respond to your enquiry and communicate with you about Baasaas services.
• To understand and improve how the Site is used (analytics), where you have consented.
• To operate, secure, and maintain the Site.
• To comply with legal obligations.

4. Legal bases

Where applicable law (such as the GDPR) requires a legal basis, we rely on: your consent (analytics cookies); our legitimate interests (responding to enquiries, securing the Site); and legal obligation where relevant.

5. Cookies & analytics

We use Google Analytics only after you accept analytics cookies via our cookie banner. You can change your choice at any time using the Cookie preferences link in the site footer, or by clearing your browser storage for this Site. For full detail, see our Cookies Policy.

6. Sharing your data

We do not sell your personal data. We share it only with: (a) service providers who help us operate the Site and communicate with you (for example, email delivery and analytics providers), under appropriate safeguards; and (b) authorities where required by law.

7. International transfers

We are based in the United States, and our providers may process data in the US and elsewhere. Where required, we put in place appropriate safeguards for international transfers.

8. Retention

We keep enquiry data for as long as needed to handle your request and for a reasonable period afterward for record-keeping, then delete or anonymize it. Analytics data is retained according to our analytics configuration.

9. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, to data portability, and to withdraw consent. To exercise any right, email [email protected]. You may also have the right to lodge a complaint with your local data protection authority.

10. Security

We use technical and organizational measures appropriate to the risk to protect personal data. No method of transmission or storage is completely secure, but we work to safeguard your information.

11. Children

The Site is not directed to children under 16, and we do not knowingly collect their personal data.

12. Changes

We may update this Policy from time to time. Material changes will be reflected by updating the date above.

13. Contact

Questions about this Policy or your data? Email [email protected].